Dim's Capes

Privacy Policy

Last updated: May 30, 2025

Overview of Policy

Dim's Capes ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and interact with our digital media webstore on Discord.

1. Information We Collect

1.1 Personal Information

When you interact with Dim's Capes on Discord, we may collect personal information that you provide voluntarily. This may include:


  • Discord Information: Your Discord username, ID, and profile picture.
  • Contact Information: If you choose to provide your email address or other contact information for support or inquiries.
  • Payment Details: To process payments, we may require certain payment information. All payments are handled through third-party payment processors, and we do not store any of your payment information on our servers.
  • Transaction Information: Details about the digital media you purchase, including the item name, item ID, date and time of the transaction, your Discord user ID (buyer), and the Discord user ID of the seller (if applicable).

1.2 Communication Data

We collect data from your communications with us, including:


  • Customer Support: When you contact us for support, we may collect your Discord messages, username, and any information you provide.
  • Server Interactions: Any interactions within our Discord server, such as participating in channels or messages, may be monitored to maintain a safe and respectful environment.

1.3 Technical Data

We may collect information that your Discord client or device automatically sends when you access our services, such as:


  • Log Data: Data including timestamps of interactions and server logs.

1.4 Cookies and Tracking Technologies

Although we operate primarily through Discord, our store may link to external websites or use third-party services that utilize cookies, web beacons, and similar tracking technologies to collect and use data. Please refer to the respective third-party services' privacy policies for more information.

2. How We Use Your Information

2.1 Providing Services

  • To process orders, manage transactions (including storing buyer and seller Discord IDs and item metadata), and deliver digital media products. This data may also be used to provide account-specific features such as a personal purchase history.
  • To respond to your inquiries, requests, or support tickets on Discord.
  • To facilitate your interactions within our Discord server, including maintaining a positive community environment.

2.2 Enhancing User Experience

We analyze how you use our Discord server and services to continuously improve their design, usability, and functionality.

2.3 Security and Fraud Prevention

We monitor for fraudulent transactions, unauthorized access, and other illegal activities, and work to identify and mitigate potential security threats to protect our Discord server and users.

2.4 Compliance with Legal Obligations

We may use and retain your information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests, and to enforce our Terms of Service and other policies.

3. How We Share Your Information

3.1 Service Providers

We may share your information with trusted third-party service providers to facilitate payment processing, order fulfillment, server maintenance, and other necessary services. Examples include:


  • Stripe: All non-Robux payments are processed by Stripe. You provide your payment information directly to Stripe, and they may collect and use your information in accordance with their privacy policy at stripe.com/privacy.
  • Roblox: If you pay using Robux, we may collect your Roblox username or related data necessary to fulfill the transaction. Roblox's use of your information is governed by their privacy policy at Roblox Privacy Policy.

3.2 Legal Disclosures

We may disclose your information if required by law to:


  • Comply with legal obligations or requests from government authorities.
  • Protect and defend our rights, property, or safety, or that of our users.
  • Investigate and prevent illegal activities, fraud, or potential security breaches.

3.3 Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and any choices you may have regarding your information.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For features like personal purchase history access, transaction data (including Discord IDs and item information) may be retained indefinitely unless you request its deletion. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. Once the retention period has expired, your information will be securely deleted or anonymized.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, theft, or alteration. However, no data transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security. Because interactions occur primarily on Discord, we also encourage you to review Discord's security practices to ensure your data is protected within their platform.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if any data is inaccurate or incomplete.

6.2 Data Deletion

You can request the deletion of your personal information from our records. Please be aware that we may need to retain certain information to comply with legal obligations or resolve disputes.

6.3 Data Portability

In certain circumstances, you have the right to request a copy of your personal data in a commonly used and machine-readable format.

7. Third-Party Links and Services

Our services on Discord may include links to third-party websites, services, or payment platforms. These third parties operate independently, and their privacy practices are not governed by this Privacy Policy. We recommend reviewing the privacy policies of any third-party services you interact with to understand their data handling practices.

8. Discord Platform Privacy

Since Dim's Capes operates on Discord, your interactions with our store are subject to Discord's Privacy Policy and Terms of Service. Discord may collect information about your activity and usage according to their policies. We encourage you to review Discord's privacy practices to understand how they collect, use, and safeguard your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational reasons. When we make changes, we will update the “Last updated” date at the top of this policy and may provide additional notice through Discord or other channels. We encourage you to review this Privacy Policy regularly to stay informed about how we handle your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us through our Discord server or via email at info@dimscapes.com.

11. Consent

By using our services and purchasing digital media from Dim's Capes, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.